PAYMENT TERMS: A 50% deposit is required within 24 hours of acceptance of booking. A 10% mandatory South Carolina occupancy tax will be added to your deposit. The 50% balance due + 10% occupancy tax will be due 30 days prior to your check in.
For reservations made more than 30 days prior to check in date: If balance due is not paid in full 30 days prior to scheduled check in date, the booking will be canceled and Owners will retain any payments made to date
For reservations made 30 days or less than the check in date the balance of 100% is due upon booking acceptance.
An electronic ,Rental Agreement signed by Primary Guest is required. If not received within 72 hours from booking acceptance, we reserve the right to cancel your booking and issue a refund. A valid photo is required at check-in and must match the party on the rental agreement.
No third-party rentals .For example, a parent cannot rent our property for their child(ren) who are under minimum age; Property cannot be rented for someone else if the requestor will not be staying at the property OR not staying at the property throughout the entire duration of rental period
Minors under 18 can only stay with parent, legal guardian or responsible adult present at the property, and must never be left at the property unsupervised.
Any booking requests are conditional upon Owners' approval. If we do not approve the booking, we reserve a right to cancel/decline and issue a refund (if applicable) expeditiously.
The maximum occupancy of this villa is 4. No occupancy above stated limit at any time. Number of guests in the Rental Agreement must include ALL adults and ALL children - no matter how young. We do not charge extra fees per person but we enforce occupancy rules to insure fire safety codes observance and preventing overload of villa's mechanical and septic systems.
NO PETS.If Guest brings pets or evidence of pet presence is discovered, Guests will be required to vacate the property immediately, with the rent and deposit money forfeited. No refund of any kind will be given under such circumstances
Reservations made under false pretenses will be deemed canceled by Guest. Guest and everyone in their party will be denied entry to the property; if Guests are already checked in, their stay will be terminated and they will be required to vacate the property immediately. No refund of any kind will be given under such circumstances.
Availability is real-time, Property is not reserved until deposit (or full balance) is paid and booking is accepted/approved by Owners.
Security Deposit A $200.00 security deposit is required with final payment. The security deposit will be released within 7 days after check-out if there are no damages or excessive cleaning required (See the sample Rental Agreement below for more details).
Refund policies 60 day cancellation policy - we will issue a full refund of amounts paid if bookings is cancelled by Guest 60 or more days before their original scheduled check-in. For cancellations after 60 day window, we may consider changing your dates to a later date of stay on request, on a case by case basis. "No refund" policy will apply to the rescheduled reservation. If the new dates are priced at higher rate that original dates of stay, the difference will be added to the balance due. If the new dates are at the lower rate, no refund or credit will be issued.
Travel Insurance: We strongly recommend obtaining Travel/Cancellation Insurance for your trip especially if your stay is during hurricane months, or if you are concerned about possible cancellation. We do not issue refunds for bad weather, with the exception of mandatory evacuations.
Payments accepted: We accept PayPal payments, debit or credit cards. There is no processing fee to use Paypal. Please go to the "Make a Payment Page" for instructions. We also accept personal or cashiers check,and money orders (final payment due at least 35 days prior to check in date),
Address, driving directions and check in instructions will be provided after balance is paid and 7 days prior to check in.
Check in is 4:00 PM ET and check out is 10:00 AM ET unless pre-arranged otherwise in advance. Late check outs are subject to docking of the deposit (see Rental Agreement for details).
Guest concerns and/or complaints should be in writing, whether by text or e-mail, AND prior to departure, allowing the Owners sufficient time to document and undertake reasonable corrections.
Violations of rental policies, occupancy, pet and house rules or Rental Agreement conditions will result in immediate termination of stay with no refund of any kind and forfeiture of Rental deposit.